{"id":245,"date":"2025-11-16T10:29:13","date_gmt":"2025-11-16T10:29:13","guid":{"rendered":"https:\/\/solo-marketing-agency.com\/?page_id=245"},"modified":"2025-12-08T08:48:53","modified_gmt":"2025-12-08T08:48:53","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/solo-marketing-agency.com\/ar\/terms-of-service\/","title":{"rendered":"\u0634\u0631\u0648\u0637 \u0627\u0644\u062e\u062f\u0645\u0629"},"content":{"rendered":"
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\u00a0<\/h3>

1. Introduction<\/h3>

Welcome to Solo Marketing Agency. By accessing our website or using our services, you agree to comply with the terms and conditions presented here. These Terms of Service apply to all clients and visitors.<\/p>

2. Company Information<\/h3>

Solo Marketing Agency<\/strong>
Address: 15 Shihab Eldin St, El-Nozha, Cairo, Egypt
Email: info@solo-marketing-agency.com
Phone: +20 107 077 0274<\/p>

3. Scope of Services<\/h3>

We provide marketing, branding, media production, advertising, and web development services, including but not limited to:<\/p>

  • Brand Strategy & Branding<\/li>
  • \u0625\u062f\u0627\u0631\u0629 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/li>
  • \u0625\u0646\u062a\u0627\u062c \u0627\u0644\u0645\u062d\u062a\u0648\u0649<\/li>
  • Performance & Ads (Meta & Google Ads)<\/li>
  • Website Development<\/li><\/ul>

    Any additional services require a separate written agreement.<\/p>

    4. Payments<\/h3>

    Payments follow the contract for each project (e.g., 50\/50 or 60\/40). Refund policy:<\/p>

    • Within 4 days: 20% administrative fees<\/li>
    • Within 7 days: 35% administrative fees<\/li>
    • Within 10 days: 50% administrative fees<\/li>
    • After delivering 70% of the plan or presenting the monthly plan: no refunds<\/strong><\/li><\/ul>

      Branding, web development, and production services are non-refundable once delivered.<\/p>

      5. Client Responsibilities<\/h3>

      The client agrees to:<\/p>

      • Provide all required information, files, and access permissions<\/li>
      • Grant Full Control<\/strong> access to social media or advertising accounts<\/li>
      • Provide approvals on time<\/li>
      • Ensure all provided content is legally compliant<\/li><\/ul>

        6. Agency Responsibilities<\/h3>

        Solo Marketing Agency commits to:<\/p>

        • Delivering agreed-upon services professionally<\/li>
        • Updating the client through Trello, WhatsApp, or meetings<\/li>
        • Managing content, designs, production, and advertising according to the contract<\/li><\/ul>

          7. Content Responsibility<\/h3>

          Clients bear full responsibility for:<\/p>

          • Accuracy of information<\/li>
          • Legal validity of materials<\/li>
          • Copyright issues<\/li>
          • Ethical or criminal consequences of their content<\/li><\/ul>

            Solo Marketing Agency is not liable for content provided by the client.<\/p>

            8. Intellectual Property<\/h3>

            Solo Marketing Agency retains the right to use projects, campaign results, designs, videos, and analytics for:<\/p>

            • \u0627\u0644\u0623\u0639\u0645\u0627\u0644<\/li>
            • Case studies<\/li>
            • Presentations<\/li>
            • Agency marketing<\/li><\/ul>

              After full payment, clients receive usage rights for the delivered content.<\/p>

              9. Access to Social Media Accounts<\/h3>
              • Solo receives Full Control access only during the contract<\/li>
              • Access is removed immediately after termination<\/li>
              • Solo does not access accounts after the project ends<\/li><\/ul>

                10. Cancellation & Termination<\/h3>

                Either party may terminate the contract according to the agreed terms. Refund conditions apply as stated in Section 4.<\/p>

                11. Limitation of Liability<\/h3>

                Solo Marketing Agency is not responsible for:<\/p>

                • Platform downtime (Meta \/ Google)<\/li>
                • Policy changes affecting ads<\/li>
                • Poor performance caused by low budgets or poor product-market fit<\/li>
                • Delays caused by late client submissions<\/li><\/ul>

                  12. Legal Jurisdiction<\/h3>

                  Any disputes shall fall under the jurisdiction of Greater Cairo Courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                  \u00a0 \u00a0 1. Introduction Welcome to Solo Marketing Agency. By accessing our website or using our services, you agree to comply with the terms and conditions presented here. These Terms of Service apply to all clients and visitors. 2. Company Information Solo Marketing AgencyAddress: 15 Shihab Eldin St, El-Nozha, Cairo, EgyptEmail: info@solo-marketing-agency.comPhone: +20 107 077 […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-245","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms of Service - Solo Marketing Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solo-marketing-agency.com\/ar\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service - Solo Marketing Agency\" \/>\n<meta property=\"og:description\" content=\"\u00a0 \u00a0 1. Introduction Welcome to Solo Marketing Agency. 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